REFUND POLICY
At Time Over Money, we want you to love your purchase.
If you’re not completely satisfied, we’re here to help.
Eligibility for Returns
We accept returns for items that meet the following criteria:
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Items must be unworn, unwashed, and in their original condition with tags attached.
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Returns must be initiated within 30 days of the delivery date.
Non-Returnable Items
The following items are not eligible for return:
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Sale items or items marked as final sale.
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Gift cards.
How to Initiate a Return
To start a return, please email us at [insert contact email] with your order number and the reason for your return. Once your request is approved, we’ll provide instructions for returning your item.Note: Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.
Refund Process
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Once we receive and inspect your return, we’ll notify you of the approval or rejection of your refund.
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Approved refunds will be processed within 5–7 business days and credited to your original payment method.
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Please note: Shipping fees are non-refundable.
Exchanges
We currently do not offer direct exchanges. If you’d like a different size or item, please initiate a return and place a new order.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us at [insert contact email] within 7 days of delivery with photos of the issue. We’ll work quickly to resolve the problem at no additional cost to you.
Contact Us
If you have any questions about our refund policy, reach out to us:
Email: info@shoptimeovermoney.com